Privacy Notice

Information we collect

We collect information you provide directly when you enquire about an occasion, apply to work with us, refer a client, or otherwise contact us, including:

• Your name, email address and telephone number;
• If you are enquiring about an occasion, details such as preferred dates, guest numbers, location and the experience you have in mind;
• If you are a chef or partner applying to work with us, your business, website or social profiles, area of expertise and details of your work;
• If you are referring a client to us, your company, role and the clientele you work with;
• Any other information you choose to share with us.

When you visit our website, we may also collect limited technical information, such as your device type, browser and how you interact with the site, through cookies and analytics.

How we use your information

• To respond to your enquiry and discuss your occasion;
• To plan, design and deliver your experience;
• To consider and manage partnership and referral enquiries;
• To communicate with you about our services;
• To operate, maintain and improve our website;
• To meet our legal and regulatory obligations.

Our basis for using it

We use your information where you have given consent, where it is necessary to provide a service you have requested, where we have a legitimate interest in running and improving our business, or where required by law.

Sharing your information

To deliver your experience, we may share only the necessary details with trusted partners and suppliers, such as chefs, florists, service staff and entertainers, strictly for the purpose of your occasion. We also rely on carefully selected service providers to operate our business, including our website host and the tools we use to receive and manage form submissions and email. We do not sell your information, and we share it only as needed and with appropriate care.

Cookies and website analytics

Our website is hosted on Squarespace, which uses cookies and similar technologies to allow the site to function, to remember preferences, and to understand how visitors use it. You can manage cookies through your browser settings.

Keeping your information

We retain your information only for as long as necessary for the purposes described above, to maintain our relationship with you, or to meet legal requirements. When it is no longer needed, we securely delete it.

Keeping it safe

We take reasonable measures to protect your information against loss, misuse and unauthorised access. While no method of transmission is entirely secure, we handle your details with discretion and care.

Your rights

Depending on your location, you may have the right to access the information we hold about you, to correct or delete it, to object to or restrict its use, and to withdraw consent at any time. To make a request, please contact us using the details below.

Where your information is handled

We are based in the United Arab Emirates and handle personal data in line with the UAE Personal Data Protection Law. If you contact us from outside the UAE, your information may be processed in the UAE.

Contact us

For any questions about this notice or your information, please contact us:

Email: hello@arele.co
Phone: +971 (0) 589 580 664

Updates to this notice

We may update this notice from time to time. The most current version will always appear on this page.